Privacy Policy

Introduction

This policy explains what this website collects, why it collects it, and what choices you have. It applies to this site only, not to any retailer site you reach through an outbound link.

Information We Collect

We do not ask you to create an account, and we do not collect payment details, because no transaction happens on this site. If you submit the contact or newsletter form, you provide the details you type into it.

Standard server logs may record your IP address, browser type, referring page, and the time of your visit. Analytics tooling records aggregate visit data such as page views and approximate region.

How We Use Information

We use aggregate analytics to understand which pages are read and where the site is confusing. We use anything you submit through a form only to answer you. We do not sell personal information, and we do not share it except where a service provider processes it on our behalf or where the law requires disclosure.

Cookies

Cookies remember your choices here, including whether you dismissed the cookie notice. Analytics cookies help us count visits and see which sections are read.

You can block or delete cookies in your browser settings. Blocking them will not stop you reading the site, though the cookie notice may reappear on each visit.

Third-Party Links and Services

Outbound product links lead to a retailer that operates under its own privacy policy and may set its own cookies. Analytics is provided by a third party under its own terms. Read those policies if you want to know how each handles your data.

Data Retention

Form submissions are kept only as long as needed to answer the question they raise. Aggregate analytics data is retained in line with the provider default retention window.

Security

We apply reasonable technical and organisational measures to protect the limited data this site handles. No website can promise perfect security, so please do not send sensitive personal details through the contact form.

Your Choices

You may ask what personal information we hold about you, ask for it to be corrected, or ask us to delete it. Write to the address on the contact page and we will respond within a reasonable period.

Children's Privacy

This site is aimed at adults buying instruments, including adults buying them for children. We do not knowingly collect personal information from anyone under 13. If you believe a child has submitted details through a form here, contact us and we will remove them.

Changes to This Policy

We may update this policy as the site changes. The revision date above shows when it was last amended, and continued use after that date means you accept the current version.

Contact

Privacy questions can go to the postal address, phone number, or email address listed on our contact page.